HelpDesk & Remote Support
Fast response to user tickets and everyday problems.
IT Outsourcing / IT support for business
Comprehensive IT care in a 360° model. We take the burden of IT off your shoulders so you can focus on growing your business.
Server and Network Administration
Managing server and network infrastructure and backups.
Monitoring & Cybersecurity
24/7 oversight and protection against attacks and downtime.
Strategic Advisory and Audits
Planning IT growth and optimising costs.
SLA packages
Pick your level of support
From basic care to full high availability with a dedicated engineer.
Basic Support
NBD response
- NBD (next business day) response
- Remote HelpDesk
- Backups
- Updates and ongoing support
Most popular
Business Critical
4h response
- 4h response
- 24/7 monitoring
- Server administration
- Monthly reporting
High Availability 99.9%
SLA 99.9%
- Dedicated engineer
- Redundancy of critical services
- Full on-site support
- Business continuity plan (BCP)
FAQ
IT Outsourcing — questions
Yes. We start with an inventory and audit, then smoothly take over administration and support.
Of course — we also work in a hybrid model, supporting the in-house team in selected areas.
Constant oversight of service availability and security, incident detection and response according to an agreed SLA.